NCRA through Gigantic Eyes: Resource Recycling Conference Takeaways

The annual Northern California Recycling Update conference is a wonderful introduction to the vast array of efforts around waste reduction happening in our area. Every year the Gigantic team attends to absorb 10-minute presentations on all aspects of waste from speakers local and from farther afield.  The presentations drew an array of reactions from the Gigantic team members. Here are some of the highlights as submitted by each Gigantic team member:

cooperative reuse cover slideKas focused on some of the visual aspects presented. For the session, “Cooperative Reuse: Student-Led Furniture Exchange,” she noted, “I love their clever logo and I  have been following this program for a number of years. It is so great to see how this has developed into such an impactful contribution to campus-led sustainability efforts.”

 

sip, return, repeat

For the presentation on Petaluma’s Reusable Cup Pilot presented by Leslie Lukacs of Zero Waste Sonoma, Kas said: “From my graphic design and marketing perspective, I appreciated their ‘Sip, Return, Repeat’ slogan and loved the angular, repeated graphic as well. They did a wonderful job of being clever and reinforcing the message through design. Kudos!”

Lisa focused on Miriam Gordon (Reuse Program Director with Story of Stuff Project)’s session: “Hamburglaring Reuse: McDonald’s Disinformation Campaign About Recycling.” The Story of Stuff Project will be publishing a report to help the U.S. refute the disinformation used in the EU to to derail state and local reuse. Lisa notes,  “We can try to refute McDonalds’ effort with facts, which are helpful to have on deck. However, the disinformation war is won in the U.S. with more emotion-based, simplistic messaging. Let’s join Story of Stuff to begin a proactive messaging effort and seed the fields with positive messaging before they can Ham-burgle U.S.-based efforts supporting reusable foodware.”

Peter noted: “(Virtually) attending NCRA was a breath of fresh air and inspiring! Despite what we’ve been reading in national news headlines the last couple of months, I was beyond impressed to see the incredible work that is being done on a variety of topics in Northern California. As an AmeriCorps and Peace Corps alum, it was great to hear Lexie speak in the morning about the success stories of San Jose Conservation Corps members and reminded me of my own personal growth and the value of these programs. Ravyn Williams’ presentation on PFAS and health was sobering — I ordered a stainless steel spatula to replace my black plastic one before the presentation was over!”

Stef gave a personal take:  “I am allowing myself to have a very subjective filter on this year’s NCRA Update, and sadly that filter is darkened by my anxiety about current events. The presentations, as always, covered a lot of ground and reminded me of this community’s dedication to a better world, but I feel that few presenters acknowledged or directly addressed head-on the devastating blows already served to our industry and more roadblocks ahead. All this said, I was very grateful for the one-on-one conversations in the limited sunshine on the palace balcony and knowing that this community, if anything, is what will get me through these scary times.”

Nancy noted: “Like Stef, I found it hard to focus on the details of the very important issue of waste, given everything that is going on at the national level. I have family and friends that have been directly impacted by the government cuts, and I fear that worse is to come. But I am delighted to be working in a community of relentless, resilient, dedicated solution-seekers…there is hope!”

Laura-Lee writes:  “I was inspired by the passion and conviction with which the speakers delivered their messages. As an older person who tends to be more of an ‘Eeyore”  than a “Tigger,’ I was encouraged by the messages of  ‘let’s be brave’ and ‘think big’ and ‘be together in all the ways that count.’ We should continue to highlight successes, find solutions to challenges, remain vigilant and encourage the next generation of reducers, reusers and recyclers.”

Myer found Shira Lane’s presentation, “The Power of Creativity in Sustainable Behavior Change,” particularly impactful. He was impressed by Atrium 916‘s innovative approaches, like the “Sustainable Santa” concept for children and other community-based events. “The upcycling of political signs was a novel and thought-provoking idea;  I’d never really thought about what happens to old signs after the election. The art installations that doubled as collection points for cans and bottles, accessible to the unhoused, were both visually engaging and socially beneficial. When she said ‘waste is a design flaw, bring in the creatives’…that resonated deeply, highlighting the need for creative solutions and ‘out of the box’ thinking.”

 

Petula Clarkson character looking odd
Petula Clarkson sings about landfills.

Then there was that inspiring session, the last before lunch, when a little-known authority from the Royal Academy of Arts, a Petula Clarkson, presented on “The Restorative Power of Landfills, An Underutilized Resource.” An interestingly dressed, singing-bowl-playing, very familiar looking person emerged, performing her song, “Landfill.” Wait…isn’t that Gigantic alumna Shana McCracken??? Sure enough! As she was joined by dancers on stage with an AI generated landfill illustration as a backdrop, the crowd came to life, just in time for lunch.

Conducting Environmental Outreach on Social Media in 2025

insta video still Social media is a vital part of any environmental behavior change campaign these days, as it has been for years. But we are seeing massive changes: what used to work to reach people and get engagement simply doesn’t anymore. How people use and treat social is very different from ten or even five years ago. And this means our outreach strategy needs to change, too. Here are some quick tips:

How Many Words? Fuggedaboutit

Don’t worry any more about the optimal number of words in a post. The one word now is: VIDEO. Especially: short form, vertical video designed for Instagram, Facebook Reels and YouTube Shorts. An average person spends about 100 minutes per day watching online videos. AND…they are often watched with sound off (85% of the time for Facebook users), so it’s important to make sure you can get the point across without audio. See vertical video examples at the end of this post from Watershed Watch and Livermore Recycles.

Cache the Hashtags

Those #hashtags used to be vital to get your posts found, but now they’re passé. Supposedly those clever AI algorithms are analyzing and organizing your content so efficiently that hashtags, which used to help “index” posts, particularly on Instagram and Twitter, are no longer needed, though some do still recommend their limited use.

YouTube is King

Despite all the noise around TikTok, according to Pew Research , nine in 10 teens use YouTube, as opposed to six in ten for TikTok and Instagram. Among adults, 85% of U.S. adults say they use YouTube. This doesn’t mean you shouldn’t use other social channels, but don’t forget the ‘Tube.

Organic Reach Is Just a Dream

Going viral may be a dream, but reaching even your own followers organically is a nightmare. Reach and engagement, never robust, have been steadily declining on Facebook and Instagram. It may be time to think about social media as an advertising channel, where you get what you pay for, if you’re lucky and diligent.

Just because things are changing, doesn’t mean we give up. Social media can and should still play an important part in your outreach to increase recycling, stop litter, fight waste, and more. Outreach specialists need to keep watch on the metrics and be open to experimentation and testing to continue to reach people on social media. Good luck!

Next time: we’ll delve deeper into AI and how it can help – and hinder – environmental outreach.

 

 
 
 
 
 
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Top Tips for Making Multilingual Food Scrap “How-To” Videos for Businesses and Multi-Family Buildings

video image in 3 language versionsFood scrap and organics collection programs pose a challenge to public agencies in terms of low participation and high contamination, especially where businesses and multi-family properties are concerned.

There’s turnover in staff and residents, and often there are language barriers. Producing content in multiple languages seems like one logical solution, but doing three separate videos can impact the budget and seem like a daunting logistical challenge…but it can be simplified!

Over the past few years, the Gigantic team helped City of Sunnyvale produce multilingual video content in a streamlined way to ensure they could produce content in multiple languages for a reasonable budget.

With the following tips, we created separate business-facing videos in Chinese, Spanish and Vietnamese – using the same original footage shot in a commercial kitchen – for a reasonable budget.

Top tips for producing multilingual video content:

  • Show, don’t tell. Tell the story with filmed footage. Demonstrate key behaviors so your content instructs without the use of words as much as possible.
  • Use voice-over instead of dialog for extra details. This way, you can avoid dubbing over a person speaking to the camera.
  • Put key messages on-screen with simple graphics. These can be translated, so the video works even with sound off.
  • Film in real locations that resonate with the audience. This way the setting also provides context without using words.
  • Create the multilingual versions using the same filmed footage to save money. Just translate and record voice-over in each language and translate the screen graphics.
  • Promote in-language too. The best video must be seen to be effective. Create a keyword-rich video description in English and translate this, too. Post to your website, YouTube, Facebook or other channels using the translated promotional blurb. You can pay to promote videos specifically to online viewers that use any one of your targeted languages. Without paid promotion, most videos will not get views

Also, check out the Food Scraps Recycling for Apartments and Condos videos filmed with these same tips, in English, Chinese, and Spanish.

Business-facing Tips Videos for Sunnyvale:

Keep Plastic Out of the Green Bin! A new anti-contamination campaign to improve compost quality

This past year, we accepted the challenge to help San Mateo County develop a countywide social marketing campaign designed to improve compost quality by addressing contamination of food scraps and yard trimmings collected in the county.

The Project

Farmer: we need you help making healthy compostGigantic Idea Studio developed a scope of work that included as much of the community-based social marketing (CBSM) process as time and budget would allow:

  • Secondary research review of data from haulers, public agency RethinkWaste, transfer stations and composting facilities and similar campaigns,
  • Primary research via focus groups, with message development and testing and finally,
  • Campaign creative and a pilot study toolkit, with an implementation guide.

Partnering for Success

Gigantic partnered with R3 Consulting Group to analyze data and identify the top contaminants and sources of contamination. Unsurprisingly, plastics, especially film plastics, were most common. Multi-family dwellings (MFDs) and commercial businesses were the top sources. To keep within the time and budget, we chose plastic as the target contaminant, and MFDs as the target audience.

We also partnered with Green Motivate to look at messaging of similar campaigns conducted in Vermont; Boulder, Colorado; Oregon and Snohomish County, Washington. Each had compelling messages and images— some of which inspired our campaign.

Contaminated green bin means contaminated compostPartnering with Engel Research Partners, we conducted focus groups in English, Spanish and Cantonese to test selected messages and learn more about the barriers and benefits related to food scrap and yard trimming collection programs.

Top Takeaways

  • Most people were unclear about what happens to the contents of their green bins after they are collected.
  • Once they understood that compost was used in gardens, parks and farms, residents seemed more motivated to learn how to prevent contamination.
  • Motivating messages included links to local agriculture, farmers/farmworkers and health.
  • But people also wanted clear, easy to understand instructions on how to compost correctly— not just inspiration and fluff.
  • Bin is the preferred term (vs. carts) to refer to wheeled carts and larger rolloff bins.

From these learnings we created a messaging strategy to inform a storytelling video, article and social media posts that included:

  • Awareness messaging: “Contaminated Green Bin=Contaminate Compost”
  • Motivational messaging: “We need your help making healthy compost for San Mateo County gardens, parks and farms,” and
  • Food in, plastic out - green cartInstructional messaging: “Keep All Plastic Out of the Green Bin” and “Food In/Plastic Out”.

For on-the-ground interventions, the campaign toolkit also included bin area signage, a downloadable kitchen sign, and a pilot study methodology.  To reach the top monolingual, non-English speaking communities, we partnered with InterEthnica to adapt all campaign collateral into Spanish and Chinese.

While the CBSM components will be implemented locally by stakeholders, the County will be doing a media campaign to support on-the-ground efforts, running sometime this fall.

Lizzie Carrade of the San Mateo County Sustainability Department presented the campaign at the California Resource Recovery Association Annual Conference this year. We are proud to have been part of the team trying to address this pervasive problem.

 

Applauding Green Accomplishments to Keep Them Growing

Eight champions from five organizations were honored at StopWaste’s award ceremony—truly inspiring individuals.

Most of our work here at Gigantic is about helping our clients nudge people toward certain environmental behaviors—preventing food waste, composting organics, keeping dirty car wash water out of storm drains, and so many more. No matter the topic, it’s easy to focus on the need to change behavior more than the need to celebrate when we do see progress. But that acknowledgment, or “confirmation messaging”, is just as important as all the calls to action.

I was reminded of that insight recently when working on StopWaste’s Environmental Leadership Awards that each year recognize a handful of organizations for innovation and achievements in waste prevention, climate resilience and other areas of sustainability.

As part of the preparations for the award ceremony and presentation, I get to interview the champions at each of these organizations. What makes them prioritize environmental practices well beyond legal requirements? What are the keys to success? And how can local government agencies support and amplify their good work?

What I find is that without exception it is the initiative and commitment of individuals that makes these businesses, nonprofits, schools and other entities leaders in their field and can have ripple effects throughout their organizations and beyond. At Drake’s Brewing Company, champion Hal was a cellar master for years, consistently finding greener ways to do thi

Stef notes that it’s been fun working on the annual awards promo with Michelle Fay from StopWaste for all these years.

ngs that also benefitted the company—and becoming the company’s first Sustainability Manager. Champion Becky at Spectrum Community Services was successful in switching the nonprofit’s senior meal service from disposable to reusable foodware with partner Sparkl Reusables and support from her ED. At Mohr Elementary School, teacher Sarah and PTA lead Susanne created an outstanding, hands-on environmental and climate literacy curriculum that helped move their school district to pass a district-wide waste resolution.

Sharing and celebrating these accomplishments at the award ceremony was truly inspiring. It was clearly gratifying and energizing to the champions who had put so much effort and passion into their work, and amplifying their success will surely inspire others.

Recycling: Hero or Villain? The Public Is Confused

Environmental specialists are working, like everyone else, in a polarized world where distrust of media and “truthiness” can make us question absolutely everything.

You’ve seen the headlines in everything from business press, public radio …

“Recycling Doesn’t Work”

“Plastic Recycling Doesn’t Work and Will Never Work”

“You Can’t Recycle Your Way Out”

“America’s Broken Recycling System”

At Gigantic, we work with clients whose jurisdictions:

  • Don’t accept “compostable” plastic
  • Do accept “compostable” plastic
  • Only accept Plastics # 1, 2, 5
  • Only accept “rigid” plastics
  • Ask you to put plastic bags in the Garbage
  • Ask you to put plastic bags in the Recycling
  • Accept paper cups in Recycling
  • Accept paper cups in the Garbage
  • Put pizza boxes in the Recycling
  • Put pizza boxes in the Organics

And on and on…

We can't recycle our way out of the plastic crisis - Insta post from Story of Stuff
Source: Story of Stuff Instagram

Is it any wonder that residents are wondering what’s going on?

If we had a magic wand, we’d wave it and make all this a lot simpler: focus on just a few of the most easily identified recyclable materials so that “waste” streams are clean and easily processed. We’d like to see:

  • All jurisdictions’ carts be the same color and labels as in other jurisdictions.
  • Every jurisdiction have the same “what goes where” instructions and
  • VASTLY simplify “what goes where” messaging to focus on the most recyclable items, in order to cut down on contamination. We have seen over and over that “wishcycling” is a real thing, and a real hassle for materials facilities.

But we don’t live in a perfect world. For now, environmental communicators need to be honest about the challenges of recycling, while reassuring the public that many problems can be solved and not to give up hope.

‘Tis the Season…for Zero Waste Messaging!

It’s that time of year – holiday parties, bountiful buffets, frantic shopping, dining out and ordering tons of stuff online. This rush of activity produces a seemingly unending amount of waste.

At Gigantic, we and our waste professional clients cringe with every stack of delivered boxes, every pile of discarded edible food and every stack of red solo cups in the bulging trash bag after a big party.

If only we could normalize zero waste behaviors at a time when excess is being celebrated and encouraged at every turn! Don’t give up! The holidays provide prime opportunities for reducing waste, often by not creating it in the first place. Now’s the time to pump up our zero waste messaging and help people think about ways to reduce waste during this stressful season.

Like this popular blog, we can normalize behaviors that make less-waste sense:

Normalize: 
Secondhand gifts
handmade gifts
consumable gifts
experience gifts
small business gifts

We can bring concepts forward to interrupt gluttonous behaviors and capture the attention of people who are emotionally on the fence about participating in excess. We can help with tips, encouragement and resources, with feel-good messaging that promotes a more calm, conscious and guilt-free low-waste lifestyle.  

Who will benefit from these messages? Of the folks with whom you communicate, there are:

  • People who are already doing the “right” thing…this messaging will help to reinforce and confirm that they are doing the right thing.
  • People who feel uneasy and wish they knew how to do some things better. This group responds well to tips and encouragement to jump in and just try something different.
  • People who are not willing to change and connect the holidays with joyous excess. Low-waste messaging may not influence them this time around, but the seeds may be planted for future change as they see others adopting lower-waste ways.

We highly recommend using your social media channels, newsletters, editorials, advertising and other outlets to promote messaging around  waste reduction during the holidays.

You will not be alone! Here are some great recent examples – including a few of ours – to inspire your messaging:

From Zero Waste Marin:

Promotion of Gift of Great Memories

Happy Zero Waste Holidays!
Shop Smart
Compost Scraps
Love Leftovers

From StopFoodWaste:

stop food waste holiday tips email

From the City of Livermore/Livermore Recycles:

Bnny thanksgiving dinner - Plan, Pack, Repurpose

From the City of Berkeley:

reduce waste this thanksgiving email

Happy Holidays!

The Gigantic Team

 

 

 

Understanding Your Audience: How Gigantic Uses Short-Form Videos to Reach Younger Audiences

In 2021, Gigantic Idea Studio began producing short videos for the Clean Water Program Alameda County, featuring the popular mascots Fred the Frog and Izzy Egret. A study by the University of Delaware found that, “while mascots may be great at inspiring action through their cheers and high fives, the biggest impacts of mascots may come through displays of disappointment with a negative outcome”. With this in mind, we focused on messaging that showed the impact of pollution on Fred and Izzy.

A key strategy was to distribute the videos through paid promotion on platforms that were popular with younger audiences. At the time, TikTok was becoming a popular platform with Gen Z, so in addition to producing the short videos in the traditional horizontal format, we created vertical versions to allow an optimized experience on TikTok. Gigantic Idea Studio created a TikTok channel for the campaign, and also posted the videos on Instagram Reels.

Fred & Izzy on TikTok

The results were impressive. The vertical version of the Dog Poop video had a CPM of $2.36, compared to $7.12 for the horizontal version on YouTube. Although views are counted differently depending on the platform, the TikTok version of the video also received more views than on YouTube, despite having double the budget.

Gigantic Idea Studio also found success with organic content on Instagram Reels. Its first reel received 3,059 views, compared to the average of 26 views for its previous horizontal video posts. On Earth Day 2023, we posted another reel that received 1,318 views.

To date, Gigantic Idea Studio’s TikTok channel has received 1,720,973 views of 8 videos, through 14 campaigns, and 9,543 likes with 482 followers.

Takeaways

Gigantic Idea Studio’s success teaches a few important lessons about reaching younger audiences with short-form videos:

  • Use humor and creativity. Younger audiences are attracted to content that is entertaining and engaging.
  • Keep it short and sweet. Younger audiences have short attention spans, so aim for videos that are 30 seconds or less.
  • Use vertical video. Younger audiences are more likely to watch videos on their mobile devices, so make sure your videos are formatted vertically.
  • Promote your videos on the right platforms. TikTok is a great platform for reaching younger audiences, but other platforms like Instagram Reels and YouTube Shorts are also gaining popularity.

If you’re looking to reach younger audiences with your marketing content, consider using short-form videos. Just be sure to keep the above tips in mind to create videos that are engaging and effective.

Do Californians Get the Connection of Food Waste and Climate Change?

Reducing food waste and diverting it and other organic materials from landfill is key to reducing methane emissions in our state (and around the world). California’s SB 1383 establishes targets for reducing organic waste going to landfill and increasing edible food recovery, and public agencies across the state are scrambling to implement it. The law, including outreach for it, was a major focus at this year’s California Resource Recovery Association (CRRA) Conference. The Gigantic team’s presentation was designed to contribute to that discussion.

How much do Californians already know about food waste and its connection to climate change? What would motivate more residents to reduce food waste? Back in 2020, we conducted a brief statewide survey of Californians to ask a few questions about their understanding of greenhouse gas emissions, landfill and food waste. We re-ran the survey with some additional questions in 2023 to see if the implementation of SB 1383 was impacting residents’ understanding of food waste and its relation to the warming planet. In comparing the data from 2023 to that of 2020 we noted:

  • 84% of respondents think that human-caused climate change is happening; this is up
    4 percentage points from 2020.
  • The number of respondents who are very or extremely worried about climate change is stable at 50%. There is an increase of those who say they are more worried than they were a year ago: 46% vs 40% in 2020.
  • Only 33% of respondents understood that food scraps break down and release methane in landfill. This is down from 42% in 2020.
  • Despite the requirements of SB 1383 that every resident have access to organics composting service, only 47% of respondents confirmed that their food scraps are collected separately from garbage. 28% said that food scraps go in the garbage and 16% said they don’t have food scrap collection service. 8% did not know.
  • When asked to select the three best reasons for reducing food waste, “The right thing to do” was selected by 45% of respondents (down from 49% in 2020). “Fighting climate change” was selected by 32% of respondents.

The survey results demonstrate that many Californians understand that climate change is happening and they are worried about it, but do not yet understand the connection between food waste going to landfill and the climate crisis. We see this as a possible opportunity for future  outreach: Many of the actions that fight climate change are quite a big “ask” for most people: “Buy a new electric car!” “Replace your water heater!” “Stop eating meat!” In contrast, cutting food waste is both simpler and has many practical benefits, such as saving money. Could outreach about cutting food waste to fight climate change be the daily action that makes people feel positive and hopeful about their actions and the future? This is a question we’d like to explore in future research.

To receive a copy of the full survey report, please email Gigantic.

Recycling Is Not Broken, but Can Use Some Help: A National Zero Waste Conference Session

zero waste conference hero imageWhile recycling has been getting a bad rap recently, the recent National Zero Waste Conference offered some fresh and hopeful perspectives. Gigantic Team Member Dennis Uyat coordinated the session: “Recycling Is Not Broken, But Can Use Some Help.” The conference was attended by over 400 people, and the session was moderated by Maurice Sampson, Eastern Pennsylvania Director of Clean Water Action.

Recent years have seen a shift towards upstream solutions like source reduction and reuse, however, recycling still has a place in the transformation of materials like paper, glass, metal, and plastic into new and useful products. Neil Seldman of the Recycling Cornucopia Project and the Institute for Local Self-Reliance, opened with an overview of an increase in domestic recycling  markets and infrastructure since the National Sword Policy began to be enforced in 2018 in China. He writes, “Despite the fact that China had been warning for years that this cut-off was coming, U.S. recyclers were stunned and unprepared. But eventually, as prices for secondary materials fell in the tumult caused by the Chinese ban, private investment began re-building the U.S. manufacturing sector, and end-use capacity that had languished during the years that recycling collectors shipped a large percentage of materials to China rather than supplying domestic mills, returned to use.”

Many cities in the U.S. have implemented single-stream recycling systems, but they are not the only, or most cost effective, option. Speaker Joanne Schafer, Deputy Executive Director of the Centre County Recycling and Refuse Authority (CCRRA), spoke about their curb-sort recycling program in rural central Pennsylvania.

Municipalities that implement recycling often consider going with a single-stream system, and CCRRA hired MSW Consultants to see if it would be more cost effective to centralize recycling. They found that with the current weekly collection and 90% participation, the capital costs – a new MRF and truck fleet along with future costs of an education campaign – did not justify a system change. In this case, source separation of glass, cardboard, mixed paper, recyclable plastics and metals at the curb was more effective for residents and collectors.

Centre County, Pennsylvania is a good example of how grassroots recycling efforts in prior decades turned into a viable financial model. The decision to invest in labor over capital proved fruitful in the development of more localized recycling economies, which are less vulnerable to the whims of international global markets and commodity prices.

The session ended with Gary Liss, of the Recycling Is Infrastructure Too Campaign and Zero Waste USA, who laid out the American Recycling Infrastructure Plan, which vies for federal funding for community based recycling programs. It covers 50 initiatives with $18.3 billion allocated for the build-out of recycling infrastructure over three years. The Plan advocates “for the inclusion of waste reduction, reuse, recycling and composting infrastructure and programs that will stem climate disruption, address racial injustice, and create thousands of jobs throughout the country.” Gary detailed a number of current EPA Green Infrastructure Funding Opportunities.

Recycling is often dismissed as big industries continue producing plastic and waste by design, which invariably ends up being burned in incinerators or buried in landfills. The Second Recycling Revolution is driven by grassroots efforts to build local community power, to redesign a more circular economy.

Regular people are finding big and small solutions to municipal solid waste problems. Gary ended with a question for the audience, “How much waste are you for?,” and the audience responded, “Zero!”

Find out more about the National Zero Waste Conference.